Privacy Policy

Last Updated: July 13, 2026

The Lapidary Office ("we," "our," or "The Lapidary Office") operates TheLapidaryOffice.com and is deeply committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, purchase items from our online shop, utilize our custom lapidary services, or subscribe to our digital services.

1. Information We Collect

The specific personal data we collect depends entirely on how you interact with our website and services:

  • Account Credentials: When you register for our Digital Subscription Vault ("The Vault"), we collect your chosen username and an encrypted password. This authentication data is managed securely via our hosting platform, Squarespace.

  • Transaction and Billing Data: To process store purchases or recurring monthly subscription fees, billing details (such as billing addresses, phone numbers, and secure, tokenized payment references) are collected. Your full credit/debit card numbers or PayPal financial data are processed directly and exclusively by our secure, third-party payment gateways (Stripe, PayPal, Square). The Lapidary Office does not store or have direct access to your raw financial account numbers.

  • Custom Services Data: When you engage us for custom lapidary services (faceting, cabbing, or custom consultations), we collect and store only the minimal information required to complete and logistically fulfill your order:

    • Full Name

    • Email Address

    • Physical Mailing and Shipping Address

  • Fulfillment and Shipping Data: To ship physical products or return client-provided material, basic delivery information is shared with and handled by third-party shipping providers (USPS, FedEx).

2. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to enhance your experience, maintain active sessions, and secure our intellectual property:

  • Essential Cookies: Necessary for basic website functionality, such as maintaining your logged-in session, securing member-only access to The Vault, and managing your shopping cart.

  • Analytics Cookies: Used to observe general traffic patterns and optimize website performance.

  • User Control: You can adjust your browser settings to refuse cookies or alert you when they are being sent. Please note that disabling cookies may restrict your access to protected member areas or block your ability to utilize paid subscription features.

3. How We Use Your Information

We use the limited personal information we collect strictly for the following operational and business purposes:

  • Fulfilling, tracking, and logistically managing your shop purchases and custom lapidary orders.

  • Authenticating account access to grant member privileges and download rights within The Vault.

  • Processing automated, recurring billing statements for active subscription plans.

  • Sending critical, non-marketing transactional communications, including order confirmations, invoice updates, subscription renewal reminders, failed payment alerts, and account notifications.

  • Maintaining website integrity, defending against security threats, and preventing unauthorized file sharing or system abuse.

4. Data Sharing and Third-Party Disclosures

The Lapidary Office does not sell, trade, rent, or lease your personal information to external parties for marketing or unrelated third-party purposes.

We share information only with trusted service providers necessary to operate our business (such as Squarespace for web hosting, Stripe/PayPal/Square for payment processing, and USPS/FedEx for shipping logistics). These external entities handle your data according to their own respective privacy policies, which we encourage you to review.

5. Data Security and Breach Notification Compliance

As a small, dedicated operation, we take data security seriously. All personal infrastructure information under our direct control (such as contact information for custom orders) is stored digitally on secure devices protected by industry-standard security software, including active Windows Defender systems.

In absolute compliance with Arizona Revised Statutes A.R.S. § 44-7501, The Lapidary Office maintains strict internal protocols regarding data protection. In the highly unlikely event of an unauthorized acquisition or security incident affecting unencrypted computerized personal information under our control, we will conduct a prompt, reasonable investigation. If a data breach is determined to have occurred, we will notify all affected individuals via electronic or written notice in the most expedient manner possible and without unreasonable delay, subject to the integrity needs of the data system or active law enforcement investigations.

6. Data Retention and Your Rights

  • Retention Periods: We retain your account credentials and subscription records for as long as your member account remains active. For custom orders and shop sales, contact data is held only as long as necessary to maintain clear service histories, handle follow-up inquiries, or satisfy legal, tax, and corporate accounting requirements.

  • Your Rights: You have the right to review, update, or request the permanent deletion of your personal data. You can manage your profile settings directly through your customer dashboard, or submit an official data deletion request by emailing us at ian@thelapidaryoffice.com. Please note that certain baseline transactional records must legally be preserved for financial and regulatory compliance.

7. Children’s Privacy

The Lapidary Office’s website, products, and digital subscription services are strictly intended for general audiences and are not directed to or designed for children under the age of 13. We do not knowingly collect, maintain, or process personal information from children under 13 years of age. All user accounts and infrastructure data are securely hosted and managed by our platform provider, Squarespace. If we discover that a child under 13 has bypassed security to create an account, we will utilize Squarespace’s account management tools to immediately delete that information and terminate the associated account.

8. Contact Information

If you have any questions, concerns, or regulatory inquiries regarding this Privacy Policy or our data management practices, please contact us directly at:

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